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Nurse Talking to Patient


There are no dumb questions. . .
Just frequently asked ones. 

  • How much does the test cost?
    We have 2 options for the home sleep test, Premier and Express, both include a virtual consultation. Please click the link below to see our current pricing for these products.
  • What other services do you offer and how much do they cost?
    We offer consultation/second opinion appointments as well as routine follow-up appointments. Please see our Order page for pricing information.
  • What's difference between Sleep Doc Premier and Sleep Doc Express?
  • How does the wireless home sleep test work. It is really reliable?
    The Night Owl wireless home sleep test uses PAT (Peripheral Arterial Tonometry) technology to sense apneas. This is an FDA-approved device for the diagnosis of obstructive sleep apnea and is similar to Watch PAT which uses the same type of technology to sense apnea events during sleep. To use Nightowl, download the app which will connect to the sensor via Bluetooth. You then tape the sensor to your finger while sleeping and keep your phone on and within Bluetooth range of the sensor. After 3 nights, the doctor will interpret the results and send them to you. One of the nice things about Nightowl is that it gives you multiple nights of testing which is very important for people whose sleep apnea can vary from night to night. It also has the ability to do an additional few nights of testing if the battery still has power, so additional testing can be done if necessary. And because you already paid for the sensor, the additional testing can be done at a highly discounted price.
  • What are the Pros/Cons of the wireless home sleep test?
    Pros: --Very comfortable/easy to sleep with. --PAT technology is reliable and accurate. --Multiple nights give a broader picture of your sleep. --Optional additional nights. --Disposable, nothing to mail back. Cons: --Does not measure as many parameters as the wired test and so is not going to be as accurate as the wired test. --PAT technology to diagnose sleep apnea (Night Owl and Watch PAT) is still pretty new and is not as widely accepted by insurance companies as the wired home sleep test. Therefore if you are using insurance to purchase a CPAP based on this sleep study you may run into issues (this is a very rare occurrence and varies based upon the CPAP supplier but you should be aware that it occasionally becomes an issue).
  • Do I really need a virtual visit with the doctor? Why can't I just do the test?
    Home sleep testing devices are FDA-approved for the diagnosis of obstructive sleep apnea and are available by prescription only. As such they require an order from an authorized healthcare provider after an evaluation.
  • How does the wired home sleep test work?
    The wired test has 3 sensors, one that goes around your chest, another on your finger, and one that looks like an oxygen cannula. It is worn for one night, however, if you have issues with it, you may request an additional night. You can view an instructional video on how to do this test by clicking on the link below. After your test, you place it back in the prepaid envelope and take it to your local post office. Once we receive it, we will review it and provide you with the results.
  • What are the Pros/Cons of the wired home sleep test?
    Pros: --One night of testing. --3 sensors with continuous measurement of 7 different parameters. --The most accurate type of home sleep test and superior to PAT-type sleep testing. --Does not require a smartphone. --Results are nearly universally accepted by insurance. (Some insurance companies may not accept a PAT-type test as valid). Cons: --Has 3 sensors so it is not as comfortable as the wireless home sleep test which uses a single finger sensor. --Has to be mailed back. --As it is a rental you are responsible for the device if it is damaged/lost while it is in your possession.
  • What is Sleep Apnea?
    Obstructive sleep apnea is a common and serious sleep disorder that causes you to stop breathing during sleep. Obstructive Sleep Apnea is caused by the airway becoming blocked repeatedly during sleep, sometimes hundreds of times per night. This can cause you to choke and gasp during sleep with loud snoring. Sleep Apnea also causes your oxygen to drop and is associated with several other medical conditions including high blood pressure, abnormal heart rhythms, stroke, diabetes, and depression. Just as important, sleep apnea can cause you to feel tired during the day, especially when you are sitting idle, such as at a computer or driving. This can put you at risk of accidents while driving, and is one of the most important reasons that people with sleep apnea should get treatment.
  • How does the home sleep test work?
    The home sleep test provides a convenient home-based alternative to the traditional sleep test that takes place in a sleep lab. The device has sensors that monitor your breathing, oxygen level, and heart to determine if you have sleep apnea and determine the severity.
  • Who can get the home sleep test, how do I qualify?"
    Most people will qualify for the home sleep test. However, there are certain situations in which the test can not provide a valid result, the most common is when people use supplemental oxygen during sleep.
  • Can I get a refund if I change my mind or if I do not qualify for the test?
    After you purchase your test and set up a virtual consultation appointment, we will send you a pre-appointment questionnaire to determine if the home sleep test would be appropriate for you. If you do not qualify for the test at that time, or if you simply change your mind, the home sleep test will be canceled and you will be issued a full refund. Once the consultation appointment has been performed and you do not qualify for the test (or you decide to cancel) you will be issued a refund minus a consultation fee. Please see the Terms and Conditions at checkout for further details.
  • How do I use the home sleep test?
    Before performing the wired home sleep test we ask that you read the included instructions and watch the instructional video available on our site. For the wireless test, you will download an app that will guide you through the setup process. If you have problems or questions with either test you can call our number and we will do our best to resolve the issue.
  • How is sleep apnea treated?
    There are several treatments available for sleep apnea. The most common is the CPAP device which we can prescribe for you if it is needed. Other options include dental devices which can be placed by a qualified dentist, positional therapy, palatal surgery, and an implanted nerve stimulator. The appropriate treatment will be indicated in your report after the doctor reviews your sleep study. If the doctor recommends a CPAP device, this prescription will be sent to a local medical equipment company. We can also provide the prescription to you directly if you would like to purchase your own device.
  • What if I need follow up?
    A follow up appointment may be required by your insurance, or in some cases recommended by the doctor. You can make an appointment at any time by using our online appointment scheduler (link). The cost for routine follow up appointments for cash paying patients (not using insurance) can be seen on our order page.
  • In what states do you see patients?
    Sleep Doc Direct is currently licensed to provide medical services in North Carolina, Virginia, Tennessee, South Carolina, Texas, Michigan, Minnesota, and Nebraska.
  • Do you accept insurance?
    Yes! We accept several insurances, including Medicare. If you would like to use insurance for your visit, we recommend checking whether Sleep Doc Direct is in your insurance network and whether it covers telehealth and home sleep testing. If not, we have very affordable options which in many cases may be less than your deductible. We can't tell you how many times patients use their insurance and are surprised that the out-of-pocket costs are actually higher than our direct price.
  • Which insurances do you accept?
    We have a growing number of insurances that we accept, which includes most major insurances such. Please check with us to see if we accept your insurance.
  • Will insurance cover my test?
    If you are using insurance we will collect that information before your appointment and check with your insurance to see if home sleep testing is covered under your plan. While this may tell us if home sleep testing is a covered service for you, it does not guarantee that your home sleep test will be covered.
  • What will my out of pocket cost be for your service?
    If you would like to know your cost beforehand, please let us know and we would be happy to provide you with a "good faith estimate" of your costs based on your deductible, co-insurance, etc. This again assumes that the insurance will actually cover the cost of the test.
  • If my insurance does not cover your service, can I just pay the cash price?
    We are bound by the contracts with the insurance companies to charge you the agreed-upon price which is usually significantly higher than our cash price. They actually don't allow us by contract to give you a lower price. . . isn't that weird? However, we're here to make sleep testing more affordable and accessible, so we will gladly work with you if that price is unaffordable for you.
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